How to design, deliver, and follow up a training session

2 - 23 November 2021 
Three-day course over 4 weeks, on Tuesdays from 2-5 PM CET 
Starting at CHF 330

20 October - 3 December 2020

Crowd Applausing


Knowing a subject is not enough to train others about it. Training adults requires specific competencies. The course Training of Trainers aims at equipping the participants with the confidence to train others. It provides the knowledge and skills to effectively prepare and train other people using a participatory approach that builds upon the participants' knowledge and skills and helps you learning by doing. The course will discuss the specificities of online and in-person training and the skills needed.   

It covers the major areas of training – how adults learn; effective communication; preparing to train: setting training sessions’ objectives and plans; skills needed to deliver a training session and evaluations of training sessions. The course requires participants to develop, deliver, and receive feedback on a training session of their own as part of the workshop.

This course is the first and introductory course on training of trainers. The second live online course for advanced users is called "Training Engineering" and focuses on developing and evaluating results-based training programmes. It will follow later on in 2022. Please contact us for details and the upcoming course date.    


The course will benefit in particular:

  • Trainers

  • Heads of training units

  • Human resources managers and other managers involved in training

At the end of the course, participants would be able to:

  • Explain the basics of adult learning and make use of it for their own trainings

  • Design a training session based on the participants’ needs and develop the training session’s plan with its learning objectives and content, training techniques and tools, and means of its evaluation 

  • Deliver culturally appropriate participatory courses confidently in person or by remote channels

  • Analyse and evaluate the training session proceedings and use the results to improve future sessions

  • Use effective communications skills and strategies to manage sessions and deal with different personalities with a positive approach.

Module 1: Concepts of adult learning

  • The role of capacity development in empowering individuals, organisations and soeciteies

  • Adult learning: cycle and principles


Module 2: Practicing the concepts

  • Old learning versus participatory learning

  • Roles, characteristics, knowledge, attitudes and skills of effective trainers 

  • Effective learning environment 

  • Tips and skills for remote/online and in-person training

Module 3: Planning and designing a training session 

  • Profiles and needs of participants

  • Learning objectives and content for training sessions 

  • Course methods, techniques and tools

  • Session evaluation system 

  • Writing up of a training session plan

Module 4: Delivering a training session 

  • Communication skills: delivering messages, formulating questions, listening and responding, providing feedback, keeping people’s attention 

  • Session management skills including dealing with difficult situations and people

  • Facilitating discussions 

  • Conducting end of session and course evaluations

Module 5: Practicing the role of a trainer 

  • Preparing and delivering a test training session

  • Constructive performance feedback, good practices and lessons learned.



At the end of the course, each participant can avail of a credit of 45 min for personalised coaching to support the implementation of action plans and for any questions related to it. The coaching is provided by the trainer of this course. It is valid for a period of two months after the course. 


This course is the equivalent of a three-day in-person course. It takes approximately 24 hours, thereof 12 hours of live online classes, using brainstorming, group work, case studies, video discussions, exercises, applications, simulation of training sessions, etc., and 12 hours of individual and group work, preparing a session plan, self-assessments, peer assessment and reading. The trainer maintains the same level of interaction as in an in-person course.

Trainers: Rana Haddad, Dr. Dany Daou  


Course dates: 2 - 23 November; Tuesdays from 2 - 5 PM CET

The fee includes the personalised post-course coaching. There are two types of certificates available for this course (fees in Swiss Francs, CHF):

Certificate of AttendanceAfter completing the course programme

Early bird fee until 1 October: CHF 330 instead of CHF 410; afterwards CHF 440 instead of CHF 550. 

Certificate of Achievement: After passing successfully the exam at the end of the course programme

Early bird fee until 1 October: CHF 370 instead of CHF 460; afterwards CHF 470 instead of 590.

Max. 16 participants - apply early to secure your participation.