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Live Online Course 
Training of Trainers 
How to design, deliver, and follow up a training session


Crowd Applausing

21 June - 12 July 2022 
Three-day course over 4 weeks, on Tuesdays from 2-5 PM CET 
Starting at CHF 330 until 20 May

  • Certificate of Attendance: CHF 330 until 20 May, then 440
    330 Swiss francs
  • Certificate of Achievement: CHF 370 until 20 May, then 470
    370 Swiss francs


Being a trainer needs knowledge of the subject matter, skills to deliver and appropriate attitudes to manage your training. Are you aiming to become a skilled trainer? Join our course. 


The course Training of Trainers aims to equip the participants with the knowledge and skills to effectively train other people using the participatory learning approach where the participants are considered partners in the learning process building on their knowledge, skills and experiences. The course covers the major areas of training – participatory learning approach and related techniques, planning and designing a needs based training, implementing the training and monitoring the training delivery and evaluation of the training workshop. 

Being a hands-on course, it will require you to develop, deliver, and receive feedback on a training session as part of the workshop.

Who Should Attend

The course will benefit in particular:

  • Trainers

  • Heads of training units

  • Human resources managers and other managers involved in training

Key Benefits 

At the end of the course, participants will be able to:

  • Explain the basics of adult learning and make use of it for their own trainings

  • Design a training session based on the participants’ needs and develop the training session’s plan with its learning objectives and content, training techniques and tools, and means of its evaluation 

  • Deliver culturally appropriate participatory courses confidently in person or by remote channels

  • Analyse and evaluate the training session proceedings and use the results to improve future sessions

  • Use effective communications skills and strategies to manage sessions and deal with different personalities with a positive approach.

Course Programme 

Module 1: Capacity building through training 

  • How do people learn? 

  • Participatory learning approach

  • Stages of learning: From comfort zone to learning zone 


Module 2: ABCs of planning and evaluating a training workshop  

  • Training life cycle: from Needs Assessment to Evaluation 

  • Determining the training needs of your audience 

  • Planning your training to improve performance

    • Formulating your training workshop objectives and agenda  

    • Developing detailed sessions’ plans: 

      • Intended learning outcomes and related content

      • Selecting appropriate interactive learning techniques      

      • Determining the flow of your session 

    • Evaluating your training workshop in terms of reactions and learning

​Module 3: Key skills to deliver impactful in-person and remote training workshops 

  • Roles, characteristics, knowledge, attitudes and skills of an effective trainer

  • How to communicate effectively as a trainer 

  • How to keep your participants engaged and energized 

  • How to manage difficult situations and people using the positive approach  

  • Boosting learning through a stimulating physical and emotional learning environment 

  • Additional tips and skills for remote/online training

​Module 4: Now it’s your turn to be a trainer 

  • Preparing and simulating a training session

  • Critical eye: From self-evaluation to constructive feedback 

  • Coaching: a necessary step to operationalize the learning 

Personalised Post-Course Coaching

At the end of the course, each participant can avail of a credit of 45 min for personalised coaching to support the implementation of action plans and for any questions related to it. The coaching is provided by the trainer of this course. It is valid for a period of two months after the course. 

Course Organisation 

This course is the equivalent of a three-day in-person course. It takes approximately 24 hours, thereof 12 hours of live online classes, using brainstorming, group work, case studies, video discussions, exercises, applications, simulation of training sessions, etc., and 12 hours of individual and group work, preparing a session plan, self-assessments, peer assessment and reading. The trainer maintains the same level of interaction as in an in-person course.

Trainers: Rana Haddad, Dr. Dany Daou  


Course dates: 21 June - 12 July 2022; Tuesdays from 2 - 5 PM CET

The fee includes the personalised post-course coaching. There are two types of certificates available for this course (fees in Swiss Francs, CHF):

Certificate of AttendanceAfter completing the course programme

Early bird fee until 20 May: CHF 330 instead of CHF 410; afterwards CHF 440 instead of CHF 550. 

Certificate of Achievement: After passing successfully the exam at the end of the course programme

Early bird fee until 20 May: CHF 370 instead of CHF 460; afterwards CHF 470 instead of 590.

Max. 16 participants - apply early to secure your participation.

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